Privacy Policy

1. Introduction

Fooyagi Inc. is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our CRM platform. We comply with GDPR, CCPA, HIPAA (for healthcare clients), and SOC 2 Type II standards.

2. Information We Collect

• Account Information: Name, email, phone, company, job title

• Payment Information: Credit card details via Stripe

• Customer Data: CRM data you input (contacts, leads, etc.)

• Communications: Support tickets, emails, feedback

• Usage Data: Device info, IP address, browser type, pages visited

3. How We Use Your Information

• Provide and maintain the Service

• Process payments and transactions

• Send administrative notifications

• Improve and optimize the platform

• Detect and prevent fraud

• Comply with legal obligations

4. Data Sharing

We do not sell your personal data. We may share data with: Service providers (AWS, Vercel, Stripe), business partners with your consent, legal authorities when required by law, and potential acquirers in case of merger or acquisition.

5. Data Security

We implement industry-standard security measures including: AES-256 encryption at rest, TLS 1.3 for data in transit, regular security audits, SOC 2 Type II certification, role-based access control, and automated backups.

6. Your Rights

• Access your personal data

• Correct inaccurate data

• Delete your data (right to be forgotten)

• Export your data (data portability)

• Object to processing

• Withdraw consent

7. Data Retention

We retain your data for as long as your account is active or as needed to provide services. After account deletion, we retain data for 30 days for recovery, then permanently delete it unless required by law.

8. Cookies

We use essential cookies for authentication, functional cookies for preferences, analytics cookies (Google Analytics), and performance cookies. You can control cookies through your browser settings.

9. International Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards through Standard Contractual Clauses (SCCs) and Privacy Shield frameworks.

10. Children's Privacy

Our Service is not intended for children under 13. We do not knowingly collect data from children.

11. Changes to This Policy

We may update this policy periodically. We will notify you of material changes via email or platform notification 30 days before they take effect.

12. Contact Us

For privacy questions or to exercise your rights, contact us at: privacy@fooyagi.com or Data Protection Officer, Fooyagi Inc., 123 Tech Street, San Francisco, CA 94105, USA.